All products once purchased are non-refundable. In general, an item may be eligible for exchange within 7days from the date of Product Delivery if it fulfills any of the following conditions:
Damages due to neglect, improper usage, or wrong application will not be covered under this policy.
Despite the pure and natural nature of our products, some people react or are allergic to entirely natural substances.
Whilst allergic reactions are extremely rare and unexpected , Curly Orchid cannot be held responsible for allergies to products and resulting ailments if any.